Frequently Asked Questions
Quick answers about buying, selling, renting, and property management. If you don’t see your question, contact us—we’re happy to help.
How do I schedule a tour?
Use the contact form or call our office. Include the property address or MLS link and your preferred dates/times. We’ll confirm availability and meet you at the property.
Do you work evenings or weekends?
Yes—by appointment. We do our best to accommodate your schedule for showings, photo days, and inspections.
Do you represent both buyers and sellers?
We provide full-service representation for buyers and sellers. Dual agency is handled transparently and only when it benefits all parties, as permitted by California law.
Rentals
What are your rental application requirements?
Complete our online application, provide ID, proof of income (typically 2–3× rent), and rental history. Credit and background checks are required. Co-signers may be considered case-by-case.
Do you allow pets?
Policies vary by property. Many homes allow pets with deposit and monthly pet rent. Breed/size restrictions may apply. Verified service animals are welcome per fair housing laws.
How do I pay rent?
Come into the office to pay by ACH or card. Some properties also accept check or money order; check your lease for options and due dates.
How do I request maintenance?
Submit a work order email with photos/video if possible. For emergencies (gas/water leaks, no heat in winter, etc.), call our emergency line immediately.